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Were they at pref? Because if so, they wouldn't have been "cut" - only put on the second bid list. If they weren't at pref - WTH? That would warrant a call to HQ.
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Not necessarily if they were snap bids. I wouldn't be surprised if they didn't make quota and their advisor/recruitment chair made the decision to snap bid if necessary. After working with a chapter for four years the lack of knowledge most of them have about how bid matching and everything works can be shocking, especially when they want to have a certain belief about their recruitment chair, the panhellenic board etc.
